Privacy Policy
Last updated 29 July 2026
This explains what Devandgo FZ-LLC, trading as Knockwire, does with personal data. Devandgo FZ-LLC is the data controller for our customers’ account data. We are the data controller for our customers’ account data.
Data we hold about our customers
- Account — name, work email, company, and the settings you configure.
- Billing — handled by Paddle. We receive a record that a payment succeeded and the country it came from. We never see or store your card details.
- Usage — logs of how the service is used, kept to operate and secure it.
Data about the companies we research
Knockwire reads information that organisations have published about themselves — company descriptions, public profiles, published contact pages and role addresses such as sales@ or info@. This is business contact information, processed on the basis of legitimate interest in business-to-business communication.
We deliberately do not:
- guess or generate email addresses that a company has not published;
- build profiles of private individuals;
- buy personal data from brokers;
- contact anyone who has asked us not to.
Anyone who asks to be removed is added to a permanent suppression list, which we retain for the sole purpose of never contacting them again. Write to [email protected].
Sharing
We share data only with the providers needed to run the service — payment processing (Paddle), hosting, and email delivery — each bound to process it only on our instructions. We do not sell personal data.
Retention
Account data is kept while your account is open and for 12 months afterwards. Billing records are kept for the seven years tax law requires. Suppression records are kept indefinitely, because deleting them would mean contacting someone who asked us not to.
Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or port your personal data, and to object to processing. Email [email protected] and we will respond within 30 days. You may also complain to your local data protection authority.
International transfers and security
Data may be processed outside your country. Where that happens we rely on appropriate safeguards such as Standard Contractual Clauses. We use encryption in transit, access controls, and least-privilege access internally.